Bookings and queue tickets

Set up your tables and opening hours, take reservations for the days ahead and run the counter line with numbered tickets.

1. Open « Réservations », « Tables » tab: what your customers can book (a table, a chair, a counter) and how many seats it has. Tap « Ajouter » to create one.
2. « Horaires » tab: choose when you take reservations. Two ranges on the same day = a split service. Tap « Ajouter une plage », then save.
3. « Le jour » tab: one day’s reservations. Move to tomorrow with the arrow, then tap « Nouvelle réservation ».
4. Enter the customer’s name, phone and the number of people: the times offered adapt to the tables’ seats.
5. Tap a free time, check the table suggested, add a note if you need one, then « Réserver ».
6. The reservation shows up in the day. The customer has arrived? Tap « Installer ». « Appeler » calls them, « Rappel WhatsApp » messages them, « Absent » if they do not come.
7. For the counter, « File d’attente » tab: no appointment, everyone takes their turn. Tap « Nouveau ticket ».
8. The name is optional: a number is enough. Tap « Délivrer ».
9. The ticket joins the line, with the estimated wait. Tap « Appeler le suivant » when you are ready.
10. The customer is « En cours »: their number is called. « Installer », then « Terminer » when it is done.