Help centre

Short step-by-step guides with real BiziFlow screens and a video for each.

• Create your online shop — Create a product, enable your website shop on a computer and check the public product page.
• Manage delivery orders — Follow a delivery from the customer’s cart to final receipt, including fees, contact details and tracking.
• Customize your menu — Set your menu colours, layout, cover and separate language messages, then check the public result.
• Track stock and product margin — Record product cost, selling price and real stock, and understand margin and low-stock alerts.
• Create and receive a supplier order — On a computer, create a supplier order, record the actual receipt and verify the stock update.
• Create my website — A web page for your business in a few minutes, that you then edit from your phone.
• My digital business card — A business card in the phone: customers open it by link or QR code and save your details in one tap.
• Receive and handle requests — Requests sent from your website arrive in BiziFlow: call back quickly, and make the quote in one tap.
• From quote to invoice — Make a clear quote, get it accepted, turn it into an invoice and track payments. Before your first quote, fill in « Profil émetteur » once (company name, ICE).
• Send a quote on WhatsApp — Send the quote to your customer on WhatsApp with a link: they read it on their phone and accept it with one tap. You hear about it straight away.
• My listing and opening hours — Put your shop on the map and give your opening hours: that is what makes customers find you « near me » and see you as open.
• Invoices and payments — Make an invoice without a quote, issue it, record the payment and follow what is paid and what is still owed.
• Choose your business tools — Keep navigation useful: hide, save and restore tools without deleting their data.
• Notifications on your phone — Every new request rings your phone or computer, with no app to install.
• A compliant invoice and credit notes — The client’s ICE, the VAT exemption reason, and a credit note to correct an issued invoice.
• Create my site with the assistant — Answer a few questions or talk to it: the assistant prepares your page in French and Arabic, you read it and publish.
• Get started with BiziFlow — From your request to your first sign-in: getting your account, signing in and following the starter list.
• Customers and credit — Note what each customer owes you or has paid in advance, record their payments, send them a WhatsApp reminder and print their statement.
• Your domain and business email — Put your site on your own domain name (like maalemdar.ma), then send and receive business email in BiziFlow. Mail only works with that domain: without it, there is no email address.
• QR menu and orders — Put your menu online and print a QR code for each table: your customers order from their phone and the order reaches you, with no commission.
• Bookings and queue tickets — Set up your tables and opening hours, take reservations for the days ahead and run the counter line with numbered tickets.
• The till, even offline — Pair the till, open the drawer, take payments — even with no internet — and close the day by counting the drawer.